Terms and Conditions
For Norton Farm Self-catering Holiday Properties:
For all bookings we require a deposit of £50 to confirm the booking. You must make sure that this reaches us within 7 days of making the booking. We will send you a letter confirming the booking and letting you know what the outstanding balance is. The balance must be paid at least 4 weeks before the start of the holiday. For holidays, which are to take place within six weeks of making the booking, the full balance is due on
booking.
The price of the accommodation includes the following:
- Electricity
- Linen
- Hot water
- Heating
Well-behaved dogs are permitted by prior arrangement.
Cancellation and Insurance.
Once you have booked your holiday, our agreement is a legal contract and your deposit is non-refundable. If for whatever reason you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full, even if we have not yet received the balance. If we do succeed in re-letting, you are no longer liable for the balance, or we will refund it to you if you have already paid it, less a £5 administration fee. Please note the deposit is not refundable under any circumstances. For this reason we strongly recommend you take out cancellation insurance, which is inexpensive and can be obtained from any good broker.
Non-availability of Accommodation.
We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control, in which case we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.
Arrival.
Your accommodation will be available to you from 3 p.m. unless otherwise arranged. Please try not to arrive earlier unless by prior arrangement as we will
still be busy preparing your accommodation.
Departure.
Please be ready to leave accommodation by 10 a.m. on the day of departure unless otherwise arranged. Please try to leave the accommodation as clean as
possible.
Damages and Breakages.
Please take care with our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £5 if you did not report this.
Liability.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Data.
Any data collected during the course of this booking may be kept on computer.
We look forward to welcoming you to Norton Farm.
For all bookings we require a deposit of £50 to confirm the booking. You must make sure that this reaches us within 7 days of making the booking. We will send you a letter confirming the booking and letting you know what the outstanding balance is. The balance must be paid at least 4 weeks before the start of the holiday. For holidays, which are to take place within six weeks of making the booking, the full balance is due on
booking.
The price of the accommodation includes the following:
- Electricity
- Linen
- Hot water
- Heating
Well-behaved dogs are permitted by prior arrangement.
Cancellation and Insurance.
Once you have booked your holiday, our agreement is a legal contract and your deposit is non-refundable. If for whatever reason you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full, even if we have not yet received the balance. If we do succeed in re-letting, you are no longer liable for the balance, or we will refund it to you if you have already paid it, less a £5 administration fee. Please note the deposit is not refundable under any circumstances. For this reason we strongly recommend you take out cancellation insurance, which is inexpensive and can be obtained from any good broker.
Non-availability of Accommodation.
We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control, in which case we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.
Arrival.
Your accommodation will be available to you from 3 p.m. unless otherwise arranged. Please try not to arrive earlier unless by prior arrangement as we will
still be busy preparing your accommodation.
Departure.
Please be ready to leave accommodation by 10 a.m. on the day of departure unless otherwise arranged. Please try to leave the accommodation as clean as
possible.
Damages and Breakages.
Please take care with our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £5 if you did not report this.
Liability.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Data.
Any data collected during the course of this booking may be kept on computer.
We look forward to welcoming you to Norton Farm.
